At Ired Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you have 15 days from the date of delivery to initiate a return.
Return Process:
- Eligibility: Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
- Return Request: To initiate a return, please contact us at [insert contact email] with your order details and reason for the return.
- Return Shipping: Customers are responsible for return shipping costs, unless the item is defective or incorrect.
- Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed back to your original payment method within a certain number of days.
Non-Returnable Items:
Some items may be non-returnable, such as:
- Gift cards
- Downloadable products
- Items marked as final sale
Thank you for shopping with us!